Terms of Service

Sapiomate is a matrimony app: a members-only service for people who intend to marry. It is not a dating app, and it is offered on that basis.

You must be 18 or older. We check your date of birth when you create your profile and refuse accounts below 18. If we find out that someone under 18 has an account, we close it.

Membership is by admission. A partner organisation reviews your application and decides whether to admit you. We can decline an application without giving a reason, and being declined is not a statement about you.

You are responsible for what happens under your account and for keeping your password to yourself. Tell us promptly if you think someone else has access.

You can delete your account at any time from Settings. Your profile disappears immediately and you are signed out everywhere. For 30 days you can sign back in to restore it. After 30 days the deletion is permanent and we cannot recover anything.

Do not harass, threaten, deceive or impersonate anyone. Do not ask other members for money. Do not post content involving anyone under 18. Do not share another member's private information, photographs or messages outside Sapiomate.

We publish Community Guidelines that expand on this. They form part of these Terms.

You can report a profile, message, photograph, pool or pool chat. A person reviews every report. We are a small team and this usually takes a few days, so if someone is in immediate danger, contact your local emergency services rather than waiting for us.

If you break these Terms we may warn you, suspend your account, remove content, block a venue, remove you as a host of an event, or close your account permanently. We choose the response based on what happened and what has happened before.

If we suspend or close your account you can appeal, and a person will review your appeal. Overturning a decision is the only way a permanent closure is reversed.

Sapiomate helps you meet people. It does not vet them beyond the admission review, and we do not run background checks. What happens when you meet someone is between you and them. Please read our Safety information before meeting anyone.

You keep ownership of your photographs, your answers and your messages. You give us permission to store and display them so that the service works, and that permission ends when the content is deleted.

Sapiomate is currently free to use. If we introduce paid features we will tell you before anything is charged.

The objects members give each other in a pool's chat are not bought and cannot be bought. They have no money value, and they cannot be transferred, sold or redeemed.

We can suspend or close an account that breaks these Terms, that we believe is being used to harm someone, or where we are required to by law.

We will tell you when these Terms change materially and record which version you accepted.

Questions about these Terms: [email protected]